Software Ideas

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  1. Flag clients who continuously cancel or no show when booking so a deposit can be taken

    If you go into a clients file it shows a client that cancels or doesn't show. This should flag up when the client calls to book so a deposit can be asked for

    156 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Have a +4 or +2 weeks button on the appointment screen

    I feel there should be a two week or at least 4 week button for rebooking . 6 weeks is too far out .

    212 votes
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    22 comments  ·  Flag idea as inappropriate…  ·  Admin →
  3. Deposits for certain clients / appointments

    I find it difficult to get my staff to remember to take deposits. It’s very hard to remember “problem clients” and the flash up to say the client has missed appointments is not very effective. What would be good would be to add a feature that automatically takes you to the deposit screen when booking certain appointments. For example - new clients, selected “problem clients” or certain treatments (long ones ect). A pop up to the deposit screen to ensure deposits are taken, not allowing the treatment to be booked without would be good

    337 votes
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    25 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add a way to give a client a discount, but pay the stylist or technician full commission. In millennium, there was a check box for this.

    This allows the owner to discount services and product but still pay employees. Without it, I have to track these discounts manually and then make manual adjustments during payroll input.

    90 votes
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    11 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  5. Allow service durations of 0 minutes

    Allowing certain, quick add on services to be set at 0 minutes so that they show up as “booked” but don’t actually take up a time frame on the appointment book.
    Example: Sally is booked for a Haircut with Stacie. Front Desk Team upgrades Sally to a treatment that typically takes Stacie 5 minutes to apply. Stacie does not need a full service block on her appointment book for the treatment but needs to know that the FD upgraded the client to a treatment cut. Most stylists in our Salon Company would rather find time/ways to accommodate an add on…

    82 votes
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    8 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  6. Book Now button on Instagram

    With Facebook now owning Instagram surely we can now connect??

    585 votes
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    Under Review  ·  35 comments  ·  Salon Branded App  ·  Flag idea as inappropriate…  ·  Admin →
  7. Post client reviews directly to business Instagram page

    post a client review directly to the business instagram page
    Dublin Skin and Laser Clinic

    36 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Pop up to advise that it is a client's birthday

    Pop up on the system for when a client is in the salon on (or around) their birthday.

    427 votes
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    24 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  9. Month calendar view on Phorest Go

    Phorest Go App-Please provide access to month view. I now close app to look at my calendar then re-open app and toggle 6 times to book.

    I would like to not have to close app to look at a month calendar and then re open app and toggle to the appropriate date to book my client.

    213 votes
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    28 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. On sales screen break down services total and products total

    When cashing a client out, if they purchase a product with their service, having it broken down (maybe just at the bottom or something) so when they ask what the services are we don't need to go in and manually calculate it. I know my clients ask this frequently for tipping purposes. so sally got a hair cut for $53 and spent $77 on products instead of seeing $130 total due you would see

    Total $130
    (Services $53)
    (Products $77)

    or something along those lines would be Greatly appreciated!!!!

    30 votes
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    1 comment  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  11. Staff profiles on Phorest Go

    Bring back “Staff Profiles” on phorest go! Why would you remove such a brilliant feature? It gave me total control on the move.

    38 votes
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    7 comments  ·  Phorest Go & Consultation App  ·  Flag idea as inappropriate…  ·  Admin →
  12. Send a welcome message and invite clients to follow us on Facebook but also on Instagram

    I would like to make it easy for clients to follow us in Instagram as well as Facebook.

    36 votes
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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  13. Select multiple services in one go while booking to create the appointment faster

    be able to select multiple services to add on while booking clients. ex: highlight, root retouch and haircut in one click - not starting from scratch every time you need to add on a service

    22 votes
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    1 comment  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  14. Have a report to email clients future appointments

    often clients want us to email them their future appointments. I know there is an option to print future appointments but its a waste of paper and rather more time consuming than to just be able to take a screenshot and attach it to an email.

    74 votes
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    6 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. 17 votes
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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  16. A button to block online booking for a client that is not as severe as ‘banned’

    Some clients consistently book the wrong appointments or they book multiple spots and cancel or no show at the last minute. The time in managing them would be easier if the were simply redirected to get in touch. A banned button should only be used in extreme circumstances, there should be levels of restriction

    41 votes
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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  17. Level Up Price Changes

    When someone gets a promotion, Phorest should automatically change all future pricing on any appointments booked. Currently, you have to manually change all pricing on all appointments.

    48 votes
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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  18. Stylist notifications

    The stylists should be notified by text or push notification through the app when their client is checked in

    542 votes
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    Planned  ·  69 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  19. Pop up to show remainder of gift card balance after check out on same window as re-book, email receipt, etc.

    It's helpful to be able to quickly write the remaining balance on the back of the gift card for the client to remember how much of a balance is left.

    40 votes
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    1 comment  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  20. Option to flag appointments with important notes/reminders

    There should be away that we can flag an appointment on the book (make it red) for important notes, reminders or if they have a habit of being late or not showing up to their appointments. This can also be combined for Birthday reminders.

    What I do now is before their appointment time I make a break time before and write my notes there.

    I was thinking maybe having an option to flag the appointment and make it Red so on the appointment book it stands out when looking at it

    159 votes
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    7 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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