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  1. Book Now button on Instagram

    With Facebook now owning Instagram surely we can now connect??

    362 votes
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    14 comments  ·  Salon Branded App  ·  Flag idea as inappropriate…  ·  Admin →
  2. Deposits for certain clients / appointments

    I find it difficult to get my staff to remember to take deposits. It’s very hard to remember “problem clients” and the flash up to say the client has missed appointments is not very effective. What would be good would be to add a feature that automatically takes you to the deposit screen when booking certain appointments. For example - new clients, selected “problem clients” or certain treatments (long ones ect). A pop up to the deposit screen to ensure deposits are taken, not allowing the treatment to be booked without would be good

    176 votes
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    13 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  3. Pop up to advise that it is a client's birthday

    Pop up on the system for when a client is in the salon on (or around) their birthday.

    216 votes
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    6 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  4. Have a +4 or +2 weeks button on the appointment screen

    I feel there should be a two week or at least 4 week button for rebooking . 6 weeks is too far out .

    71 votes
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    7 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Stylist notifications

    The stylists should be notified by text or push notification through the app when their client is checked in

    349 votes
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    23 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  6. Changing appointments in pay screen to reflect on the appointment calendar

    A guest may be booked in for a particular service, but when they arrive at the salon they may have a different service performed. Currently, we have to change the appointment in the appointment book screen to reflect the changes (upgrades/changes/downgrades) before we can pay the appointment. Could we please have the ability to make the changes in the pay screen, and in turn this then update the appointment book to reflect what has actually been charged for. If the stylists forget to change the appointment before paying we get left with appointments that are checked in but never appearing…

    139 votes
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    9 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  7. Month calendar view on Phorest Go

    Phorest Go App-Please provide access to month view. I now close app to look at my calendar then re-open app and toggle 6 times to book.

    I would like to not have to close app to look at a month calendar and then re open app and toggle to the appropriate date to book my client.

    84 votes
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    13 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. Book Now button on Google Business

    Reserve with Google is a new service where you can book an appointment directly from your google search. There is no need to go to a specific app or website. You just start booking directly from your search. Other salon software have had great success partnering up with Reserve with google and I was hoping Phorest would be able to provide the same service. I have attached pictures of what it looks like. Thank you

    201 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  9. Option to flag appointments with important notes/reminders

    There should be away that we can flag an appointment on the book (make it red) for important notes, reminders or if they have a habit of being late or not showing up to their appointments. This can also be combined for Birthday reminders.

    What I do now is before their appointment time I make a break time before and write my notes there.

    I was thinking maybe having an option to flag the appointment and make it Red so on the appointment book it stands out when looking at it

    68 votes
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    5 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  10. a "Did Not Show" counter or button.

    Spoke to Rachel for training. Suggested a (Did Not Show) counter or (Did Not Show) button, similar to the break button. Reason being is that there are many naughty customers who doesn't show up where within that time we lose a time slot. So it would be lovely to have a counter or a did not show button. Would help us a lot for future bookings to take an individual seriously or not.

    Fullstopaesthetics.

    226 votes
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    5 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  11. Spell Check options throughout the system

    Spell Check options throughout the system - not just in Marketing. We can't catch every spelling mistake for our online booking descriptions and I know our clients are annoyed with our typos! HA!

    41 votes
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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  12. Show clients' product history on Phorest Go app

    It would be very helpful to be able to look up a clients' product purchase history, including date of last purchase and number of times purchased, on the Phorest Go app

    26 votes
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    0 comments  ·  Phorest Go & Consultation App  ·  Flag idea as inappropriate…  ·  Admin →
  13. Daily client tickets

    Option to print daily tickets for stylists to hand to receptionist which would include client appointment details, services prices, notes, product recommendations section.

    NOT to be printed on receipt printer, but to an actual printer.

    Millennium and other softwares offer this very demanding feature.

    100 votes
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    14 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  14. Pop up when a guest has a gift card instead of searching

    It would be helpful to have the available gift cards pop up in the check out screen just as the series pop up

    45 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  15. Send reminders to book in 8 weeks after last visit

    I use to Use STX software, Phorest is better!... BUT we had an email go out at 8 WEEKS. since last visit that said.
    Can you believe its already been 8 weeks since your last visit, we know life is busy....... book .....

    This email was EXTREMELY EFFECTIVE in nudging people to book.
    Please do not over look this it was very effective.
    Thank you
    Remo

    46 votes
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    3 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  16. Have a quick search to see a specific staff members service list including pricing and timing for that service.

    Staff members have different prices and time it takes to complete the service.

    We constantly have guests call and ask how much "x" service costs with "x" stylist. In our old system it took ONE click on that staff members name to pull up this list.

    Currently there are too many steps to access this information. This information is so valuable to our front desk staff.

    It has reflected very poorly on our salon when it takes longer than 30 seconds to find the price of a specific service with a specific service provider. It makes our guests question our…

    15 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Email stylist when a client cancels/reschedules

    It would we great if we could have a notification by email to the stylist when a client cancels / reschedules (not just by the app)

    Or

    If we could have an activity list, so we can check to see all the activity of the day booked, rescheduled, cancelled

    44 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  18. Reporting for payroll to calculate overtime

    In order to do the payroll correctly in USA we have to calculate the regular hours and overtime. Unfortunately Phorest software is able to. We need to calculate the regular and over time hours separately

    13 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Allow salons to put their own treatcard terms and conditions for client rewards

    Allow salons to put their own treatcard terms and conditions for client reward treatments. This will enable the salon to have restrictions on when the clients can redeem their points. Currently clients can redeem their points at any time or day on the app where as we would like to restrict them to certain days and hours of the week.

    42 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Check SMS balance through the Marketing section

    It would be very useful to be able to check SMS balance in the marketing suite so that we can see how many are available before running a campaign and would prompt reorder before running out.

    16 votes
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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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