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  1. Check SMS balance through the Marketing section

    It would be very useful to be able to check SMS balance in the marketing suite so that we can see how many are available before running a campaign and would prompt reorder before running out.

    52 votes

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    8 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  2. Phorest Pay - Take Card Details & Charge No-Shows For All Bookings

    I would like to be able to take bank details over phone and for walk in customers so we have same facility in salon as we do online. we can charge online customers for not showing up we cant for in salon, having this added would not only save salons thousands but would make money for the people who take deposit money, please vote !

    51 votes

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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi folks,

    Some big news here, we’re now in development on a new payment platform for Phorest. We expect this to release later this year (after summer), we have a team dedicated to this and we can’t wait to get it into your hands.

    This will allow things like larger deposits, taking deposits over the phone and charging the balance of appointments using stored credit cards on client accounts.

    Big things are coming this year!

    Paddy

  3. GDPR - Blank Automatic Lock Screen

    We have set our Desktop screen to automatically lock when the computer has not been used for 1 minute. This is to safe guard our clients data in compliance with GDPR, however behind the log in pad you can still see the booking screen including the clients names and telephone number. This should be a blank screen, like it is when you log out manually. I cannot trust myself or my staff to log out manually every time they leave the screen as we are a very busy salon with lots of clients to attend to at any one time.…

    49 votes

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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  4. Online Store Special Offers/Discounts

    If you have an online product sale you cannot adjust the price across all items at once.

    48 votes

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    17 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  5. Select multiple services in one go while booking to create the appointment faster

    be able to select multiple services to add on while booking clients. ex: highlight, root retouch and haircut in one click - not starting from scratch every time you need to add on a service

    48 votes

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    1 comment  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  6. Staff Year On Year Report

    I think it would be really beneficial if we could have a report that showed our stylists year on year performance ( like the financial year on year ) . I am currently organising staff appraisals and I'm inputting this data into a spreadsheet and converting to a graph to show their progress. It would save a lot of time.

    48 votes

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    1 comment  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  7. Peak business days/times report

    Having a graph showing which days of the week are most and least busy, so we can better adjust schedules according to demand days

    47 votes

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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Folks,

    We’re about to start beta testing a new reporting dashboard that contains peak business days and times information.

    As you have voted on this idea in Uservoice I’m contacting you to see if you would be interested in being a beta tester for this feature. Beta testing would give you early access to the dashboard where you can provide feedback directly to us to help make the feature ready for general release.

    At Your Service,
    Seán

  8. Reviews & Reputation - A Widget for our Websites to Display Reviews

    A button for our websites that would link to our reviews

    46 votes

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    16 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  9. Weekly totals report broken down into each day of the week

    It would be really beneficial to us to have a single report where you can select the date range and it will tell you the daily totals of that date range.

    We are based in a shopping centre and they require our daily totals every week. Having to do 7 reports for this is an inconvenience.

    45 votes

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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  10. Send salon an email if an online booking is not completed

    When online bookings done complete an email should generate to the salon with the clients details so we can contact them and assist in the booking
    Clients should be prompted to call the salon directly if they have difficulty booking

    43 votes

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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add a money counter in cash up to enter quantity of notes/coins

    Other software has a built in money counter whereby you just add the quantity of denominations as you count your till. It makes the process easier and quicker at the end of the day. All you do is count the number of notes/ coins and add the quantity
    Ie
    $100 x Total
    $50 x
    $20 x
    $10 x

    End total in til.

    40 votes

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    10 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  12. Memberships In Phorest

    Create a feature for us to sell memberships to our clients where they pay a set monthly fee to redeem selected services and also the options to give them a discount on services/products purchased in addition to the membership offer

    40 votes

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    8 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  13. Option to not add refunds/returned products to stock count

    Currently when a client tries out a product and decides to return it, after the refund process the system automatically adds the product back to the stock count. We cannot sell used products, so this is highly inconvenient to manually change our stock numbers every time a product is returned. Adding an option to turn on/off the automatic addition of refunded products to the system like other competing salon softwares.

    40 votes

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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  14. Staff - Allocate Therapists To Rooms

    Allow Rooms to be allocated to certain staff members. This will keep the client experience consistent and allow us to control where staff are stationed during their day.

    40 votes

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    14 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  15. Reporting for payroll to calculate overtime

    In order to do the payroll correctly in USA we have to calculate the regular hours and overtime. Unfortunately Phorest software is able to. We need to calculate the regular and over time hours separately

    39 votes

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    5 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  16. Cancel & Create Appointments Directly From Client Card

    Sometimes a client may need to cancel all future appointments would be much easier to also to be able to cancel in service history have an x to cancel rather than have to find every appointment in diary

    40 votes

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    9 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  17. Vouchers - For Treatments Instead Of Set Value

    Allow gift vouchers to also be sold for a specific treatment / product / course rather than just a set value.

    This helps when giving to charity events, and many clients prefer to gift a treatment instead of a value so the recipient doesn't know the worth.

    39 votes

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    7 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  18. 37 votes

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    4 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  19. Dont allow a room to be double booked

    When booking in an appointment, if the rooms are FULL, don't allow an appointment to be booked in.
    It is too easy to override the 'warning'
    Also if an appointment gets moved dates but that room isn't available, allocate a different room (if available) don't just double book the original room.

    36 votes

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    5 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  20. Option to check out damaged/destroyed/stolen products

    When you see something has been stolen (like if the box is empty and on the shelf, or if a product is not functioning properly..is there a loss button or something to have that in a report for the end of the year.

    35 votes

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    1 comment  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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