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  1. Reporting - sales and discounts more clearly

    I would like a report which states what our gross sales are before discount, less discount amount and a net sales figure. Otherwise it means we are understating the real cost of our sales.

    1 vote

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  2. Allow us to pull off reports using client's date of birth

    We currently have to ask Phorest Helpdesk to run the report and email to us. This would be most helpful when targeting for specific services.

    1 vote

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  3. Add a "search date FROM and TO parameter" in Trail...

    so we don't have to keep scrolling for minutes to get to information that happened days or weeks ago. Thank you!

    1 vote

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  4. Extend auto logout for different staff members

    Important that front of house team have to log in regularly so that we can audit activity, however it is annoying if "manager" is performing tasks and doing other things at the same time to have to keep logging back in.

    1 vote

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  5. 1 vote

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  6. Retail sales report per brand to include customer names

    When stock isn't correct to give everyone a report for just that supplier - they can see easily if someone is missing from the list, hasn't been rung in, paying next time etc

    1 vote

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  7. Show in cashup all appointments that haven't been paid

    When a client hasn't paid for an appointment as the button pay hasn't been hit when cashing up it should be flagged I know the appointment stays yellow but there's no indication when cashing up in the expected and actual

    1 vote

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  8. Create a report for clients on a waitlist during salon closure

    Since we are in California and salons are closed, it would be great to be able to pull a report of clients on the waitlist so we can reach out to them in the order they came in. Also since we can only view the waitlist from a desk top and not on mobile, it makes it hard to know who’s on the list. Thank you!

    1 vote

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  9. Staff filter on appointment screen

    It would be sweet if you could filter out staff allowing you to look at 2 peoples schedule only, or everyone at a certain price point, or have more tabs at the top of the screen.

    Often we get a request for a certain price point so only looking at those staff's availability would be sweet.

    Or if we need to book 1 customer with two service providers.

    Or if we want to mare out two or more staff members for a meeting

    1 vote

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  10. 1 vote

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  11. 1 vote

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  12. Create different schedules for different departments

    Have the ability to create different schedules for different departments. For example receptipn/retail could have their own schedule, and estheticians etc. Would have another one so changes can be made on the go, and changes can be made seamlessly.

    1 vote

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  13. View content of the message in email/SMS history

    some times guests say they didn't get the email/text or it didnt say that. could you make it so we double click on the email/sms in question and it open up to what the email/sms said? demandforce does that so when a client would say thats not the time it said, i could click it open it up and read what it said :)

    1 vote

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  14. Maiden name and Surname search included

    It would be helpful to be able to search a client but for their maiden and surname to be taken into consideration in the search as a lot of clients can never remember which name they have given us.

    1 vote

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  15. Create a report to show the client information for requested therapists

    Create a report for the clients who requested therapists, so we can see who has been requested in the last few months. This is different from the favourite therapist, as they can have more than they request.

    1 vote

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  16. 1 vote

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  17. Prompt an alert when checking out a future appointment

    This is too easy to happen, so it would be helpful to have a pop up alerting that your are paying out a future appointment, do you want to continue. Thank you!!!

    1 vote

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  18. New Reports - Utilization By Department

    As a salon owner I want to be able to see how each department in my salon is performing. I expect to be able to see utilization by each department I have set, for example Hair, Beauty, Aesthetics to help me see how busy each department is.

    1 vote

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  19. Report for highest number of visits not just top spenders

    reports for highest number of visits not just top spenders

    1 vote

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  20. Print more future appointments on the customer receipt

    Print up to the 6 future appointments on the customer receipt

    1 vote

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