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  1. Online Booking - Waiting List and Upgrade Desktop Wait List

    Clients booking online should have the ability to book into a waiting list if their stylist isn't available. Staff in salon should have better options in the wait list like auto booking in and more flexible times in the waiting list, not just for a specific time slot.

    1,039 votes

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    Under Review  ·  148 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Google Reserve Integration

    Reserve with Google is a new service where you can book an appointment directly from your google search. There is no need to go to a specific app or website. You just start booking directly from your search. Other salon software have had great success partnering up with Reserve with google and I was hoping Phorest would be able to provide the same service. I have attached pictures of what it looks like. Thank you

    457 votes

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    Under Review  ·  22 comments  ·  Online Booking  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Salon Branded App - Push Notifications For Clients

    Ability to send push notifications to our branded app users. This will alert users on their phone when you want to send them a marketing message and let them drop straight into your app to make a booking!

    369 votes

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    Under Review  ·  30 comments  ·  Salon Branded App  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Online Booking - Limit Staff Choices For New Clients

    For a therapist who already has a full client list and does not wish to get any new clients, to block new clients from booking in with her online yet allow her existing clients to book online. This would allow new therapists whos client list has room to fill up.

    327 votes

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    38 comments  ·  Phorest Go  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi everybody,


    This is Sonja from Phorest. 


    You voted for the idea *Online Booking - Limit Staff Choices For New Clients* which is about letting new clients not book in with certain staff but limit their ability to existing clients only.


    We'd love to hear from you, about how exactly you would want Phorest to pick the right *existing* clients.


    Who would count as an existing client for a staff member?

    Is is a client who had a least one visit with this staff member in the last year for example?


    Please comment here or reply to my email address.

    I am looking forward to your feedback.

    Best regards, Sonja

  5. A way to give new clients an extra 15mins automatically

    I would like to be able to book a new client in for a cut and blow dry and it automatically assign and allow an extra 15mins consultation time for their service.

    (At the moment I would have to have two separate services)

    Rather than ourselves manually having to adjust the time or not being able to adjust for online booking.

    This could be a option that could be turned on or off, as for some salons I know it may not be helpful.

    21 votes

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    Under Review  ·  5 comments  ·  Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Phorest Pay - Charge clients a custom deposit when they book online (US & Canada)

    Charge clients a custom deposit when they book online. Set smarter deposits by charging extra for new clients or clients with a history of no-shows

    13 votes

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    3 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Restrict new clients from booking their first appointment online

    We would like all new clients to not be able to book their first appointment online. We run into a lot of clients not knowing what they need and and when the come in we don't have enough time to accommodate them.

    6 votes

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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Online Booking - allow only new guest to book certain special offers

    It would be nice to set it up where you can make special offers that current guests cannot book online - special offers just for new accounts.

    2 votes

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    Under Review  ·  0 comments  ·  Salon Branded App  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Search bar in the marketing suite under campaigns to easily find old campaigns

    Word/Phrase Search bar in the marketing suite under campaigns to easily find old campaigns

    2 votes

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    Under Review  ·  0 comments  ·  Marketing & Automated Messages  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Mark which services are enabled for online booking on the services screen

    To save time and so that you can see where you have been indicate on the main service screen which services are enabled for online booking. Especially with having to enable and disable for lockdown the process is very longwinded.

    2 votes

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    Under Review  ·  0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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  11. Disable creating an online account for some services

    We previously used a simple form to allow our customers to book a video consultation by taking their phone number and email address only.

    The issue with the current process on Phorest is that users have to create an account with Phorest in order to proceed with the initial video consultation booking. Account creation shouldn't happen at this stage. We are happy to gather their information in order to send them confirmation/reminder email/SMS, but they shouldn't have to create an account with Phorest just yet.

    Booking a video consultation is the very first step of the customer journey so we…

    1 vote

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    Under Review  ·  1 comment  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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