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  1. Phorest Pay - Deposits for certain clients / appointments

    I find it difficult to get my staff to remember to take deposits. It’s very hard to remember “problem clients” and the flash up to say the client has missed appointments is not very effective. What would be good would be to add a feature that automatically takes you to the deposit screen when booking certain appointments. For example - new clients, selected “problem clients” or certain treatments (long ones ect). A pop up to the deposit screen to ensure deposits are taken, not allowing the treatment to be booked without would be good

    517 votes

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    49 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi everyone,

    We have an exciting update for you on this! This is now live for clients in Europe, United Kingdom, and Australia. You can now charge clients a deposit when they book online, helping to cut down on no-shows and boost your cash flow. Set smarter deposits by charging extra for new clients or clients with a history of no-shows.

    To find out more and set this up in your system go to your Settings > Online Settings > Online Deposits. Here you can begin the setup and you will also find a how-to-guide. You can also contact your Business Adviser if you have any future questions.

    Please note that no show protection is not currently available with variable deposits however this will be ready in June.

    Next up in our plans for Phorest Pay will be the ability to charge the balance of appointments using stored credit cards…

  2. Phorest Pay - Flag No-Show And Cancel Clients To Take A Deposit

    If you go into a clients file it shows a client that cancels or doesn't show. This should flag up when the client calls to book so a deposit can be asked for

    286 votes

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    18 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi folks,

    Some big news here, we’re now in development on a new payment platform for Phorest. We expect this to release later this year (after summer), we have a team dedicated to this and we can’t wait to get it into your hands.

    This will allow things like larger deposits, taking deposits over the phone and charging the balance of appointments using stored credit cards on client accounts.

    Big things are coming this year!

    Paddy

  3. Phorest Pay - Payment & Deposit Solution

    An Integrated payment & deposit solution would allow us to take credit card reservations to cut down on no shows. Would also help with cashing up and speeding up reports

    209 votes

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    81 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi folks,

    Some big news here, we’re now in development on a new payment platform for Phorest. We expect this to release later this year (after summer), we have a team dedicated to this and we can’t wait to get it into your hands.

    This will allow things like larger deposits, taking deposits over the phone and charging the balance of appointments using stored credit cards on client accounts.

    Big things are coming this year!

    Paddy

  4. Phorest Pay - Take Card Details & Charge No-Shows For All Bookings

    I would like to be able to take bank details over phone and for walk in customers so we have same facility in salon as we do online. we can charge online customers for not showing up we cant for in salon, having this added would not only save salons thousands but would make money for the people who take deposit money, please vote !

    51 votes

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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi folks,

    Some big news here, we’re now in development on a new payment platform for Phorest. We expect this to release later this year (after summer), we have a team dedicated to this and we can’t wait to get it into your hands.

    This will allow things like larger deposits, taking deposits over the phone and charging the balance of appointments using stored credit cards on client accounts.

    Big things are coming this year!

    Paddy

  5. Peak business days/times report

    Having a graph showing which days of the week are most and least busy, so we can better adjust schedules according to demand days

    47 votes

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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Folks,

    We’re about to start beta testing a new reporting dashboard that contains peak business days and times information.

    As you have voted on this idea in Uservoice I’m contacting you to see if you would be interested in being a beta tester for this feature. Beta testing would give you early access to the dashboard where you can provide feedback directly to us to help make the feature ready for general release.

    At Your Service,
    Seán

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