Staff - View Their Performance
I don't want staff to access ALL reports, therefore they cannot view their own performance. When using their own pin, they should be able to see how they are performing by day/week/month versus a target, or their commission. They should be able to look at this anytime. We can do this in our other salon (using shortcuts) and it really works! This would save me lots of time in reporting it back to them each week myself, and help when running incentives or competitions too.
could we have something on the main screen too like R Shephard suggested this would be really good !?
Maria Fischer commented
staff goals for when they log in for yearly weekly daily
We have been asking for this since we started using phorest a few years ago as our old system had this feature and it was very disappointing that it was no longer available for them. I'm excited to hear that this will be available soon. I think this should also be available for them in the app
Mary Ford commented
This is a huge downside to Phorest. We switched to it in June and our stylists are constantly asking to have the ability to view their progress & numbers. A feature in the app would work best. Is this really being "planned"?
Ummm. this is 3 years old. Are their updates that I might be missing?
This is a great idea and I would love this!
I agree. The staff keeps on asking guest services or their manager to look up their information it should be accessible on their phone
Rowena Yeager commented
I see this is a post from years ago. It still says planned... Did it happen? I see someone else also asked on Sept 7th, it is Sept 28th and no response. I don't see this feature in the software so I am guessing it hasn't yet???
so... is this available? Its now 2020 and I don't see where to do this.
Staff should be able to see
- their stats... income, utilisation etc
- holiday taken
- clocked in hours
THIS!!! I would love to be able to see all of my numbers- it really motivates me! I hate that I cannot currently have access to this since it would give me access to everyone’s numbers. Such a bummer!
Add a column into the staffs reports ( of there results for services & products)showing there service and products target .
If they hit there target , could the number turn a Green colour on the report and if they don’t achieve they target then could it appear a Red colour .
This will show the stylist if they have achieved there set target or not.
Olga Montroy commented
Our stylists have been crying to have this in their hands since we switched to Phorest! It's a shame to ignore staff that actually monitor their performance to make sure they are making their goals. This needs to be at their fingertips so better allow them to prepare. In the interim, we're texting and emailing and having quick one on ones to relay that information to them.
Suzanna Spears commented
There is needs to be a way to get individualized "Value of Future Appointments reports" for each stylist so they can accurately track their service values met and where they are able to bring in additional services revenue.
It would be awesome to be able to see individual reports for myself without having to give access to the entire salons reports? Each individual gets access to their daily, weekly, monthly and yearly totals on the app!
Emma Jarvis commented
An area that stylist can see what their target is and then what they need to hit it. this will allow to make more money on add on's and we can see what their growth is also they can see their retail rebook and retention.
these are the things staff are targeted on and I feel this is the missing part.
some software companies I have seen in the past do this on their dashboard and using a traffic light system.
Therapists cannot monitor their commission real time via the App. They are reliant on someone with privileges running reports.
The app should allow the service providers to see their daily/weekly/monthly sales and rebooks at any time without needing a report.
Tina Baldo commented
Agree! some of our other technicians do not want their numbers viewed by their coworkers. And most importantly, as the owner, they should NOT be able to see the bottom line numbers that the salon is bringing in.