Online Booking - Check Gap Time Before & After
At the moment the online booking platform will only check the time gap from the last appointment and won't check the time gap for the next appointment.
This is creating small un-usable gaps from the end of the online booking to the start of the next appointment.
While it would limit the availability shown online it is losing us money and we would like the option to force the gap time check on both sides of the appointment.
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Raven
commented
Being able to set the minimum gap time for online booking rules both before AND after would allow us to put our entire menu of services up for online booking. The way some of our treatments are done on the hour only, we are unable to offer them for online booking because there's no way to set it strictly for on the hour.
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CoCo Cheveux commented
also known in other softwares as CLUSTER BOOKING, please vote in both suggestted areas!
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Anonymous
commented
I agree with this. booking an appointment in the middle of an hour does not work. We loose out on valuable appointments over this.
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Tami Abraham
commented
One area of online booking we would like to see is the option to limit the number of
online bookings seen by day. It gives to much of a view into the stylist day if they are busy or not.
Everyone has a slow day, and we have had clients say"oh I see you were open all afternoon"...etc
makes the stylists uncomfortable not want to be on online booking at all. -
Jude Butlin
commented
This is the bane of my life those 15 or 45 minute gaps created after an appointment that are so hard to fill!
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Samantha Hiseman
commented
I agree, this is a key reason why I am hesitant on going live with online bookings as we are new to the system and work a very tight diary day with all therapists so everyone is back to back with no gaps that, as you say, looses us money.