Option to send more appointments reminders i.e 2 hours before
We need more appointment reminders. Through other systems we had, we could get up to three reminders sent to each client for their appointment.
Unfortunately, Phorest only has one reminder but I need one a week before 13 days before and one one day before.
My clients loved it. Because I didn’t have to stress about when their appointment was. Any news on possibly adding that to the reminder send outs. It’s kind of crucial where we are.
matthewshepherd79
shared this idea
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Heather Torriente
commented
This is the suggestion I logged on to add. It's DEFINITELY needed. We have had many no-shows and I think a week ahead of time helps those who may need to reschedule to remember to do so more than one day ahead.
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Jeanne
commented
I find that one text reminder is not enough. It would be nice to have multiple scheduled text reminders that could potentially contain unique information. The first text could alert the client of our cancellation/ reschedule policy for example.
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tayellzey
commented
sending reminder sms & email two hours prior to appointment time on day of appointment