Phorest Pay - Charge clients a custom deposit when they book online (US & Canada)
Charge clients a custom deposit when they book online. Set smarter deposits by charging extra for new clients or clients with a history of no-shows
We are actively looking into how we can enable this for our US salons. We will provide an update in the next 4-8 weeks.
Juliana Duarte commented
Online deposits for new customers and customers who make a lot of no-shows or last-minute cancellations. I have many who lately block their cards to avoid being charged or putting in their incorrect information.
MJ Johnson commented
US booking needs an option to require bookings of 50% if its over a certain amount. What we would like is the availability to control what services require a deposit, how much is requires, and have it be streamlined for online booking.
Silviya Kaptiev commented
Deposits for clients that book online and on the phone with policy notice stating that the deposit is not refundable with no show
Linda Marie Biel commented
American Phorests are as deep and lush as England and Australia. Our online booking needs the same deposit options so our Phorest can be thick and beautiful too! Please add the online deposit so our Phorest will be bountiful! Thank you
I find it difficult to get my staff to remember to take deposits. It’s very hard to remember “problem clients” and the flash up to say the client has missed appointments is not very effective. What would be good would be to add a feature that automatically takes you to the deposit screen when booking certain appointments.
For example - new clients, selected “problem clients” or certain treatments (long ones ect). A pop up to the deposit screen to ensure deposits are taken, not allowing the treatment to be booked without would be good
Betty Thomas commented
Yes! Please, this is a necessity.
Rizwan Surti commented
In current situation it is very important that we do transaction quickly and with less steps. This is very much needed so we can also have membership and other functions that phorest offer.