Phorest Desktop - Appointment Builder Tool / Availability Checker
It would be great to have a smart search facility where we could choose the treatments required and the system would return a certain number of the next available slots for that booking. Could include other filters such as individual staff members or am/pm.
Where you have an "occasional" practitioner and off the top of your head don't know when they are next in or are reviewing rotas it would be quicker and easier to do a quick search on the diary to find their days.
REMO rinaldi commented
why not bring up a list of qualified stylist when booking a service rather then an error message saying staff not qualified.
These are little frustrations that should be worked out for a more smooth and refined experience.
Caroline Benge commented
Just a simple search for a space as above instead of having to scroll through and look for one!
Brandon Quigney commented
The software, as a whole, is AMAZING! The only thing it is missing, and this is a HUGE thing, is an appointment builder.
It takes way too long to search for available appointments with the current set up. If we could;
Input a client's details
Input their request service
Input a requested team member or search everyone
Have all available appointments appear for 4 to 6 weeks ahead.
That would put this software over the top!!
Rebecca Holland commented
It is crazy that this isn't already done. At the moment you search manually for availability. This should be at the very least a standard and basic feature!
Deanie Knowles commented
While booking an appointment it'd be easier to figure out or maneuver scheduling if we could hide the services that staff member can't do.
Jaylianne Escobedo commented
Enable a IMMEDIATE DROP DOWN LIST OF AVAILABILITY FOR A SERVICE, then enable us to pick a stylist and or time from list...Also enabling us to search a selected stylist appointment availablitly for that service. This would make booking so much more efficient and quicker.
Suzy noren commented
It is hard to book color clients with busy stylist. We have to kind of guess if it will work and then move around. With a big salon it is difficult. Would love to enter service, stylist and then have software search for best fit. Thank you.
Jennessa Couture commented
this would be amazing. this way we could optimize the schedule, especially with different stylists booking different times. this way we could select the service the client wants to book and the day and the system can show up only the available times
Yes I get asked for this to save clients ringing the salon to get us to do it for them. They want a list of their regular treatments with their regular therapists but its a pain for the client to find the next available date
Bring up a list of available appointments instead of searching for gaps
to be able to see only what the stylist has available when making appointments
Create an appointment builder or appointment search, where metrics could be set to indicate the best options for someone to reserve an appt. This would increase proper booking and decrease human error. There would be no more guess work or having to remember different level's times.
Hayley Hudson commented
Phorest need an easier way to do a quote. It is impossible to do a quotation by booking the full appointment in then moving it over to each stylist to check the price.
Naomi Smith commented
Would save alot of time in a busy salon
I work on the reception and spend a lot of time scanning appointments to book clients in. I often need to quickly refer to a day whilst keeping another day in mind to compare appointment lengths or compare several dates at once to offer to a client.
It would be useful to open and close multiple 'Appointments' tabs (like an internet browser) so we can switch between selected dates easily. Space for tabs already exists across the bar at the top of the screen.
This would also be really helpful at busy times when two or more workers are looking at different dates and don't want to lose a particular appointments view.
Is it not better if you know what your clients history looks like and then select the treatments that they have head already? I'm always interested how I'm talking on the phone. And than pick what they have head already to ad more treatments.
I would like to be able a to see a list of available app for a specific member of staff who may have a 4 week waiting list but don't want to be going into each day to see whats available.
Isa Saastamoinen commented
When a client calls to the salon you first have to select the client and then all the treatmenst she wants. We sell a lot of additional treatment in our salon (ex, 1h 15min facial + 10min eyebrow waxing + 20min back massage), so now have to count how long the whole treatment will take + how much space you have to leave between the next client. It is really frustating to clients to wait on the phone when they ask do we have time on a specific occation. It would be A LOT easier if you first chose the treatments, then show all the available times and then put in clients name, just like in zanadoo.
Please please phorest, this is really important to us and a problem that we face every day
Sara Bingham commented
when checking the 'next available appointment' with x staff it would be great for the system to show us instead of scanning every page, esp for busy salons where next available app could be weeks away! it would cut down time and seem more efficient I think ..xx