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  1. Notification to salon when client leaves an online note with their appointment

    The feature for clients to be able to leave the salon a message when they book online appointments is only good if the salon gets a notification that a message has been left by the client. It is too late to see the note the day before or on the day of the appointment. For salons with lots of staff and many clients, it is not viable to keep checking every online booking to see if the client has left a message.
    This has caused us a few problems because the client's righty assumes that we know they have left…

    1 vote

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  2. Make an option to make a full payment when booking online

    Lots of our clients want to have an option to make a full payment at the time of online booking instead of just paying a deposit. Sometimes it's because they are booking for their partner or for elderly parents, etc. Or they just want to pay and relax.

    1 vote

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  3. Ability to not accept certain card payment types online e.g. Revolut

    I would love if we did not except Revolut cards on the online booking system as when the client is a no show they are taking money out and there is no funds to put the sale through. This happens us at least twice a week
    please vote if you have this problem too

    1 vote

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  4. Online booking, special offer being able to book a double slot

    App/online booking for special offers. When I list a special offer with group 2 it won’t show on app or online booking yet when listed as group 1 it does but then won’t allow double slot booking at the same time. Could we get this added so we can have the same treatment booked at the same time for 2 people but for a discounted price. Eg: luxury pedicure for 2 for Mother’s Day.

    1 vote

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  5. Move the special offer category on online bookings to the top

    Moving the special offer catergory up the top will help clients see the offers and will help with the salons projected income as when booking they book the original price instead of the special offer price and then change when they come in.

    1 vote

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  6. VIP section on client app

    It would be great if we had a VIP section on the client app, that we can allow certain clients access to. It adds exclusivity as well as lots of other benefits.

    1 vote

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  7. Timer/vacation setting to turn online booking off temporarily

    As a busy stylist I'd like to turn off online booking, but then turn it on in a slow week and have the system automatically set to turn it back on after a specified period. Like stop/starting your mail while you're away.

    1 vote

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  8. Add videos in the Gallery in the App

    It would be great to be able to post videos of our works in the gallery and have it in categories.
    this would allow the client to follow us on histogram & Facebook by liking the videos. the Click button would allow them to access our Facebook and social media area's to follow or like posts and videos.

    1 vote

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  9. Multi Site Visit Award

    We now have 5 salons and as they are reasonable close to each other, we have found that clients are visiting the different locations.

    It would be amazing if we could include something in the Phorest App that had a badge/stamp when they visit each site.
    Then once they have been to all locations - they get an achievement award or something like that. Then as a brand we can reward clients who have been to all sites if they show us their app with their badges maybe?

    themootour

    1 vote

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  10. Ability to organize tabs for services and packages on appointment screen

    We are always looking for ways to speed up the front desk. We always use packages to book services and they are always on the second screen of services. I would love to ability to arrange the packages to be seen first rather than last since that is what we primarily use.

    1 vote

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  11. Marketing: Online Reviews: Add Online Appointment Booking Link

    Folks,

    Would it be possible to add a Salon Booking Link to posted Phorest Reviews thereby creating a Click To Action for those who see the Review on Facebook or beyond? We already have the 'Appointment verified by Phorest' text, so surely it should be possible to add in the booking link text as well?

    Kind regards,
    John.

    1 vote

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  12. Brand logos on online shop

    Could we have branded logo boxes on a home page of the shop so clients can click through on the logo to all the products under that brand, eg Moroccanoil logo click on the logo and all moroccanoil products come up. And/or catergories ie shampoos, styling, electricals, gifts and christmas etc

    0 votes

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