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  1. Phorest Desktop - Patch Tests for Different Services & Reminders

    Have different patch tests for different services as different services/categories might require additional patch tests.

    Also reminders to action patch tests that are failed/pending to keep us on top of legal requirements

    265 votes

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    32 comments  ·  Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Pre & Post (Aftercare) Instructions automatically sent to clients

    Ability to send messages to clients before and after treatments explaining pre & po s care and include product suggestions.

    136 votes

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    23 comments  ·  Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  3. More symbols & colours on appointment screen

    Have some way of indicating on the appointment, ideally changing the colour of the appointments to pre specified colours, or by having even a flag indicating what clients have been given a confirmation call the day before. There could be a Confirmed Button, Left Message Button, and No Answer Button.

    This will help keep the receptionists on track when completing calls to our guests and keeps the service experience on a very personal level by allowing us to still have the one on one conversation. It will also help us know if we've called and left a message for future…

    88 votes

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    28 comments  ·  Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Consultation Forms - Have Multiple Forms On One Service

    Allow multiple forms to be assigned to a single service for when we need different forms

    67 votes

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    11 comments  ·  Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Consultation Forms - Manually Choose Forms Per Client

    I feel that it would make more sense to be able to manually choose the consultation form you need to use, as opposed to having it pre-set to the services on our service list. I think this would work better because for instance, we use the service 'Consultation' for a variation of things, i.e. colour consultation or first visit consultation, and we aren't able to use more than one consultation form with this. It automatically links a consultation form with it. I just feel it would work better for it to give you the option to choose from your list…

    42 votes

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    3 comments  ·  Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Consultation Forms - Update "Where did you hear about us" From Form

    In our consultation forms we have the question of where they heard about us it would be great if it automatically added it to client card.

    41 votes

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  7. Automatically pre-send consultation forms to client

    Would love an option to have a form that is automatically sent after the client books an appointment. Right now the biggest obstacle is the follow-through in having our employees manually send them out and we can only do it on the mobile option.

    38 votes

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    3 comments  ·  Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  8. Client Card - Show Clients They Referred

    As a salon owner I want to be able to easily see what clients have been referred to the salon by each client. This helps me verify their referral reward easily and also gives a clear view of how valuable the client is to the salon.

    37 votes

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    1 comment  ·  Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Consultation Forms - Send Patch Test Form When Required For New / Existing Clients

    patch test reminders for new clients, prompts for when a new client checks in for the therapist/receptionist to ask them to fill out a consultation form or patch test form

    36 votes

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  10. Consultation Forms - Print Blank Paper Copies

    Please make it possible to print out the consultation forms that we create. Not everyone uses technology. It would be great to have hard copies for in house for those guest who are walk ins as well.

    35 votes

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  11. Create or print off a quote for the service(s)/retail

    It'd be brilliant if we could print off a quote for the service(s) so we can show the clients.

    31 votes

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    8 comments  ·  Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  12. Consultation Forms - Pre-Send From Desktop

    It would be helpful if we could send our new clients the consult forms from our desktop and not just from the app. Also, if it sent us an email or something to us know they completed the form. Not all of the front desk people have access to the app.

    29 votes

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  13. patch tests, email reminders

    Patch test reminder for new clients or something that highlights the client is new and may need to fill in a consultation form (reminds therapists)
    Also different confirmation emails for clients having different treatments- for example someone booking in for a spray tan their email would say at the bottom remember to bring loose clothing etc

    26 votes

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    2 comments  ·  Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Consultation Forms - Warning Symbol On Appointments For Contra-Indications

    Would it be possible to apply a warning triangle to clients consultations cards and appointments to warn therapists of any confirmed contra-indications the client may have?

    25 votes

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  15. Consultation Forms - Update Referral Field In Client Card From Form

    Would love to be able to add on a referral in the smart client card and for the points to get added on for the client instead of having to manually go in and do it after the smart card client form has already been filled out

    25 votes

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  16. A way to give new clients an extra 15mins automatically

    I would like to be able to book a new client in for a cut and blow dry and it automatically assign and allow an extra 15mins consultation time for their service.

    (At the moment I would have to have two separate services)

    Rather than ourselves manually having to adjust the time or not being able to adjust for online booking.

    This could be a option that could be turned on or off, as for some salons I know it may not be helpful.

    24 votes

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    Under Review  ·  5 comments  ·  Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  17. Consultation Forms - Make Choosing Birthdate Easier

    Make it easier to enter clients year of birth on both the main screen and consultation cards

    23 votes

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  18. Consultation Forms - Make Reviewing Completed Forms On Go Easier

    As a salon owner when I want to check a previously completed consultation form on Phorest Go I have to click update form. It's not obvious in this screen that I can click consultation form at the top to leave without editing the form. There should be an option to view the completed form on the main consultations screen to avoid confusion

    19 votes

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  19. Consultation Forms - Inform Staff When Contra-Indications Are Filled In

    On another software package that I am familiar with, the Client consultation is linked to the Medical conditions, for example, if a particular treatment had a Contra indication for someone with a Heart condition eg. CACI Non Surgical, if the client advised on the General consultation form that they had a Heart Condition and then booked a CACI treatment, the staff member would automatically be made aware; this then solves any issues whereby the staff member has not looked at the client record that was perhaps completed a few months ago.
    It would prevent the client turning up to their…

    19 votes

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  20. Consultation Forms - Improvements For Aesthetics

    Improve consultation forms for aesthetic practices

    18 votes

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