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  1. linked services for online booking - double bookers vs. non double bookers

    In our salon, we have to different type of booking set ups: Double-Bookers (who utilize an assistant for washes and finishes) and Non-Double Bookers (who are responsible for washing and finishing their own clients).
    Because the appointments for these two types of stylist bookings are very different, it would be helpful to have two categories for color and cuts for double-bookers and non double-bookers.
    The issue we have with clients booking online when we have these two different service are as follows:

    A clients looking for a color with a non-double booker my want a time slot that allows just…

    1 vote
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    0 comments  ·  Salon Branded App  ·  Flag idea as inappropriate…  ·  Admin →
  2. Email

    I would love an email 'signature' for when I send out email's. On top of the already 'salon name' 'stylist name' etc, it would be great to have a personalised 'email signature' that we can tap on.

    1 vote
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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  3. Adding clipboard

    Would be very useful if a clipboard could be added underneath the tabs on the left hand side of Phorest (below manager tab)

    I find that when a client wishes to book something and then changes her mind to another day, it would be so much easier to drag and drop to the clipboard, find the day required and drag and drop again.

    Currently when this happens you can use the clioboard you have buts it’s very clunky and slow.

    1 vote
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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  4. Link Phorest with the bank

    Link Phorest payments with the bank so that we take only one payment

    1 vote
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  5. Allow custom membership plans and be able to roll over benefits

    again this technology that already exists and have been doing so in another platform for years. please upgrade memberships!!!!

    1 vote
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  6. Maiden name and Surname search included

    It would be helpful to be able to search a client but for their maiden and surname to be taken into consideration in the search as a lot of clients can never remember which name they have given us.

    1 vote
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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  7. Create a report to show the client information for requested therapists

    Create a report for the clients who requested therapists, so we can see who has been requested in the last few months. This is different from the favourite therapist, as they can have more than they request.

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  8. Expiration of credits

    It would be fantastic to have the option to choose if credits/membership credits, expire. It’s daunting to have a copious amount of unused credits still waiting to be claimed.

    1 vote
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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  9. resend reminder texts

    An option to re-send reminder texts for unconfirmed appointments

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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  10. Color code breaks on the appointment screen

    Color code breaks for quick reference.
    Red for things that need to addressed immediately.

    1 vote
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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  11. Online booking: customize what a specific client can book for

    To minimize a client choosing the wrong option. You should be able to lock a client in for what they can book for. So they don’t try to book a shorter appointment if they require a longer one.

    1 vote
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  12. Outstanding courses report - only show outstanding courses not already booked in for future

    As per a few conversations with support staff, it would be really helpful if there was a report, similar to the 'vouchers outstanding' for courses. That was an additional report to the 'outstanding courses' section.

    At present, when you go to 'courses outstanding' it takes into account all bookings after the logged date that are already booked into the system as future bookings. For accounting purposes, this isn't accurate, as you would need to know what the outstanding amounts are with courses specific to your EOFY date. Any future bookings, can't be included in that as the client might, cancel,…

    1 vote
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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  13. Payment integration in Canada

    In current situation it is very important that we do transaction quickly and with less steps. This is very much needed so we can also have membership and other functions that phorest offer.

    1 vote
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  14. 1 vote
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  15. integrieren die Onlinebuchungsfunktion manuell ein.- & auszuschalten.

    Durch das manuelle On/Off schalten der Onlinebuchungsfunktion, kann ich gezielt steuern, wann und in welcher Situation Termine gemacht werden dürfen.

    1 vote
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  16. Allow for different staff pay percentages for internal referrals

    Our staff gets paid on a percentage basis. We wanted a way to add an additional percentage or flat rate amount if they bring in a client personally from outside the studio.

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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  17. Prompt an alert when checking out a future appointment

    This is too easy to happen, so it would be helpful to have a pop up alerting that your are paying out a future appointment, do you want to continue. Thank you!!!

    1 vote
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  18. Smart search fields i.e. autocomplete or give suggestions

    It would be great if the fields we type in where able to smart search for the best possible match.

    First and Last name should be combined - you could have a filter to search by first, last, phone number but one field where you type/enter data.
    Products field in purchase screen should accept text and barcodes.

    Would save lots of time.

    1 vote
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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  19. Combined Cash Up Till Report

    As the bookkeeper, it is imperative that we're able to run a "combined" till cash up report rather than just the separate till option.

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  20. A report to show the hours spent performing treatments by service and department

    It would be very helpful if there was a report showing the hours spent on treatments (including course sessions) by service and department in any date range so we can understand where the staff time is being spent. This would then give us data to be able to estimate staff costs within each department..

    1 vote
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    0 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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