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  1. Phorest Pay - Take Card Details & Charge No-Shows For All Bookings

    I would like to be able to take bank details over phone and for walk in customers so we have same facility in salon as we do online. we can charge online customers for not showing up we cant for in salon, having this added would not only save salons thousands but would make money for the people who take deposit money, please vote !

    38 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi folks,

    Some big news here, we’re now in development on a new payment platform for Phorest. We expect this to release later this year (after summer), we have a team dedicated to this and we can’t wait to get it into your hands.

    This will allow things like larger deposits, taking deposits over the phone and charging the balance of appointments using stored credit cards on client accounts.

    Big things are coming this year!

    Paddy

  2. Select multiple services in one go while booking to create the appointment faster

    be able to select multiple services to add on while booking clients. ex: highlight, root retouch and haircut in one click - not starting from scratch every time you need to add on a service

    37 votes
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    1 comment  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  3. Staff notified when they receive a review

    It would be great if the stylists received a push notification when their clients leave them good reviews. It’s always a great motivator for them to hear that positivity!

    37 votes
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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  4. Reporting for payroll to calculate overtime

    In order to do the payroll correctly in USA we have to calculate the regular hours and overtime. Unfortunately Phorest software is able to. We need to calculate the regular and over time hours separately

    37 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. Having a graph showing which days of the week are most and least busy, so we can better adjust schedules according to demand days

    Having a graph showing which days of the week are most and least busy, so we can better adjust schedules according to demand days

    37 votes
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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  6. Reviews & Reputation - A Widget for our Websites to Display Reviews

    A button for our websites that would link to our reviews

    37 votes
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    14 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. Allow Online and App Product Sales (E-Commerce)

    When booking online, the system should auto suggest other services and products that others have bought and allow the client to book a product for the appointment also. This could be linked to our individual database and show products that are currently in stock.

    36 votes
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    11 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi folks,

    With everything thats been going on we’ve jumped into eCommerce and we’ll be starting to roll this out next week to our first users with a bigger release for everyone in a few weeks.

    This will allow you to set up a store right from Phorest using your products and inventory. We also have in built marketing to help you to promote the store and even personalised links for each client to easily rebuy products that they have purchased from you in the past!

    If you would like to get on board and be one of our first users please email vip@phorest.com and we will get you set up!

    Paddy

  8. Option to not add refunds/returned products to stock count

    Currently when a client tries out a product and decides to return it, after the refund process the system automatically adds the product back to the stock count. We cannot sell used products, so this is highly inconvenient to manually change our stock numbers every time a product is returned. Adding an option to turn on/off the automatic addition of refunded products to the system like other competing salon softwares.

    34 votes
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    2 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  9. Phorest Desktop - Allow Entry of Email For Email Receipt

    Allow an email to be added for walk-in clients at the point of sale so an email receipt can be sent to them

    33 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  10. 32 votes
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    4 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  11. Self Check-in and Check-out with iPad or mobile number

    Would like our clients to be able to self check in either:


    1. manually using a tablet or card.when the arrive at the salon.

    2. When they arrive with their mobile phone and if they have an appointment check them in.

    32 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Product Reconnect

    A product ReConnect, we have a Services ReConnect, but for those of us salons that sell retail, a Product Reconnect could help revenue and overall business. Show our clients we are up-to-date on their needs and allow them to purchase ahead of time online so their products are ready in-store at their next reservation or appointment.

    32 votes
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    3 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  13. Online Booking - Check Gap Time Before & After

    At the moment the online booking platform will only check the time gap from the last appointment and won't check the time gap for the next appointment.

    This is creating small un-usable gaps from the end of the online booking to the start of the next appointment.

    While it would limit the availability shown online it is losing us money and we would like the option to force the gap time check on both sides of the appointment.

    32 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Admin →
  14. Phorest Desktop - Show How Long Since Last Appointment

    Clients often ask how long since they were last in when rebooking.

    Showing how many weeks since they were last in on the rebooking prompt woudl solve this

    32 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  15. Staff - Allocate Therapists To Rooms

    Allow Rooms to be allocated to certain staff members. This will keep the client experience consistent and allow us to control where staff are stationed during their day.

    32 votes
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    10 comments  ·  Flag idea as inappropriate…  ·  Admin →
  16. Send newsletters to our social media pages too via a link like Mail Chimp does

    I previously used Mail Chimp to send my patients newsletters, these can be automatically posted onto Facebook if you wish, it would be great if Phorest could do this too, then we can target potential new patients that aren't on our mailing list

    31 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
  17. Dont allow a room to be double booked

    When booking in an appointment, if the rooms are FULL, don't allow an appointment to be booked in.
    It is too easy to override the 'warning'
    Also if an appointment gets moved dates but that room isn't available, allocate a different room (if available) don't just double book the original room.

    31 votes
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    5 comments  ·  Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  18. Vouchers - For Treatments Instead Of Set Value

    Allow gift vouchers to also be sold for a specific treatment / product / course rather than just a set value.

    This helps when giving to charity events, and many clients prefer to gift a treatment instead of a value so the recipient doesn't know the worth.

    31 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. Staff - Change Roster From Appointment Screen

    In the iOS app I can edit a staff roster from the appointment screen, just tap and hold the closed part and select the Edit Roster for ...
    But on the computer software we have to go all the way back to Manager Staff roster etc to be able to change it.
    The workflow would be so much better if I could access to change the Roster from the appointment screen the same way as in the iOS app.

    31 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →
  20. Professional stock check out on Phorest Go

    Please add professional stock checkout to Phorest go so I can check out in salon used products from ipad.

    30 votes
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    4 comments  ·  Phorest Go & Consultation App  ·  Flag idea as inappropriate…  ·  Admin →
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