Having an integration with a payment processor reduces staff error on the EFTPOS machine and helps us balance our end of day effectively

Our texts go out at 9 am, often in the afternoon we are still chasing clients to confirm. An automatic text 6 hours after the first if there is no confirmation would be great.

Alerts are important to see at every booking (ie allergic to tint - or hates head massage) - Messages are only applicable to the booking you add it to ( ie has to be out by 3 pm today ) also when you put the cursor on th type the date is automatically added along with your ID (initials or name)

We book all new guests with newer stylists. The owner or more established stylists don't take on new guests, however the only option to manage this right now is to take the stylists off online booking all together. Regular guests should have the benefit of booking online for regular stylists, just as new guests should be able to book online and be directed to the staff members who are building their clientele.

Being able to see the totals of each report, for example in Product Performance, the total $ products sold, wholesale and retail value as well as % mark up for that period.

Rather than it is set as 'Default' for 'double' treat card points for rebooking it should be a variable value set by the salon owner. Double points are really high.

When you open a client card to tell them their future appointment, having the day as well as the date and time would be helpful. It would just save time!

It would be amazing if an automated email could be created that contained aftercare instructions for and tailored for certain treatments lash lifting, facials etc.

I would love a right click on computer mouse option (our old system had this) so we could at ONE CLICK;
-rebook (one app at a time)
-Move client (move that app)
-Cancel (leaves client app their with a red cross to indicate less than 24hrs notice)

-No show (leaves client app there for us to still see with a big RED strike).

-Delete (no questions asked)

Im still getting used to forest but find it takes longer to make changes without this option.

When selecting Stock reconciliation... have the ability to select on those items with variations to be included... not the entire list of products counted

Have the ability to use fingerprint scanners or a better security option than pins which are easy to find out by teams

when sending a promotional email, being able add fun, eye catching emojis to the email subject heading!

we really need this as people are so time poor - we spend so much time following up confirmations and have to use an outside provider - if it was linked to everyone's appointment it would save so much time - I am amazed we don't have this on such an awesome system like Phorest.

Hi,
I'd love a Messenger or chat feature between locations. Instead of having to call from one salon to another I'd find a quick chat service really useful

When scanning out professional use stock, it would be a great quality of life improvement if after you scanned out the item, the active cursor would automatically snap back to the barcode box so you could scan the next item immediately.

Default Staff Member In Purchase To Staff Member Who's Logged In

Give the ability to set in payment types if the cashdrawer should open for this particular payment type. When we don't collect card receipts in the cashdrawer it isn't necessary for it to pop

Setup re occurring goals each month rather than have an end date