Phorest Australia

  1. Don't Send Second Reminder If Appointment Confirmed

    If a client gets a reminder and confirms the appointment then don't send another reminder to them as they've already confirmed attendance

    26 votes
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  2. Have the option to turn on the prompts you need and not all

    Please give us the option of removing ALL prompts - it is taking us so long to move appointments around in a very busy salon and it is getting busier and busier coming up to Christmas now - how long before Phorest lets us remove them totally please!!!

    18 votes
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  3. Payment Integration

    Having an integration with a payment processor reduces staff error on the EFTPOS machine and helps us balance our end of day effectively

    14 votes
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  4. Create A Surcharge Option

    Have the ability to add a % or $ surcharge to a transaction for things like green fee's, card processing fees etc that also don't appear in staff performance reports

    12 votes
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  5. Change stock pricing in orders

    I would like to be able to change pricing of stock in orders. Because of deals and promos pricing changes from time to time.

    12 votes
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  6. Automatic re-send for text messages if client hasn't confirmed after 6 hours

    Our texts go out at 9 am, often in the afternoon we are still chasing clients to confirm. An automatic text 6 hours after the first if there is no confirmation would be great.

    10 votes
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  7. Show totals on the product performance report

    Being able to see the totals of each report, for example in Product Performance, the total $ products sold, wholesale and retail value as well as % mark up for that period.

    8 votes
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  8. Choose the points value for Treat Card points for Rebooking

    Rather than it is set as 'Default' for 'double' treat card points for rebooking it should be a variable value set by the salon owner. Double points are really high.

    8 votes
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  9. Filter which guests can book online with certain stylists

    We book all new guests with newer stylists. The owner or more established stylists don't take on new guests, however the only option to manage this right now is to take the stylists off online booking all together. Regular guests should have the benefit of booking online for regular stylists, just as new guests should be able to book online and be directed to the staff members who are building their clientele.

    8 votes
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  10. Set special alerts on an appointment wth very important messages

    Alerts are important to see at every booking (ie allergic to tint - or hates head massage) - Messages are only applicable to the booking you add it to ( ie has to be out by 3 pm today ) also when you put the cursor on th type the date is automatically added along with your ID (initials or name)

    7 votes
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  11. Improve Security (don't use PINS)

    Have the ability to use fingerprint scanners or a better security option than pins which are easy to find out by teams

    7 votes
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  12. right click options on appointments for faster changes

    I would love a right click on computer mouse option (our old system had this) so we could at ONE CLICK;
    -rebook (one app at a time)
    -Move client (move that app)
    -Cancel (leaves client app their with a red cross to indicate less than 24hrs notice)

    -No show (leaves client app there for us to still see with a big RED strike).

    -Delete (no questions asked)

    Im still getting used to forest but find it takes longer to make changes without this option.

    6 votes
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  13. Emojis on email templates

    when sending a promotional email, being able add fun, eye catching emojis to the email subject heading!

    6 votes
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  14. Stock reconciliation... able to see just the variations

    When selecting Stock reconciliation... have the ability to select on those items with variations to be included... not the entire list of products counted

    5 votes
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  15. Default Staff Member In Purchase To Staff Member Who's Logged In

    Default Staff Member In Purchase To Staff Member Who's Logged In

    4 votes
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  16. Professional Stock quality of life

    When scanning out professional use stock, it would be a great quality of life improvement if after you scanned out the item, the active cursor would automatically snap back to the barcode box so you could scan the next item immediately.

    4 votes
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  17. Allow Options On When Cashdrawer Pops

    Give the ability to set in payment types if the cashdrawer should open for this particular payment type. When we don't collect card receipts in the cashdrawer it isn't necessary for it to pop

    4 votes
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  18. Client phone messages/ call back client message column/ call log

    it would be great to have a call back client column/option so all client messages are on phorest. We used to do this on our old salon software where all phone messages were put into a column to be called back. we were able to right click with the computer mouse to change status of call back to- no answer, left message or completed. We could also add extensive notes e.g.: Lisa called @ 10am to reschedule tomorrows app.
    This was really handy to make sure all client messages received a call back. It also helped when clients can't remember…

    3 votes
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  19. 3 votes
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  20. Default Walk-In Screen To Products Not Services

    Default Walk-In Screen To Products Not Services

    3 votes
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