AdminPhorest Product Team
(We hear you!, Phorest)
My feedback
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1 vote
An error occurred while saving the comment -
2 votes
An error occurred while saving the comment Hi there! You can actually do that right now on both Facebook and Instagram. Here's a guide on how to do just that:
https://support.phorest.com/hc/en-us/articles/6475004098962If you have any problems please reach out and we'll get you sorted.
Thanks,
Aisling -
70 votes
An error occurred while saving the comment Hallo zusammen,
ich habe den Titel etwas umformuliert. :-)
Ja, wir sind da dran. In der App geht das schon.
Viele Grüße aus Köln, Sonja Lorscheidt - Produktmanager Online-Buchung
An error occurred while saving the comment Hallo Michael,
danke für diese Idee. Es ist schon auf einer Liste des Produkt-Teams für zukünftige Änderungen.
Viele Grüße, Sonja
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470 votesUnder Review · 22 comments · Software Ideas » Online Booking · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Thank you for this suggestion.
Google is sunsetting Google Reserve as we know it today. We are in touch with them about the planned changes.
Instead of replacing the salon's booking system with a unified Google reserve booking flow, they will allow forwarding to each salon's own booking system which we very much appreciate.
You can already put your booking link into your Google business profile.
Thanks a lot. We keep you updated.
Sonja Lorscheidt - Product Manager Online Booking
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17 votes
We are actively looking into how we can enable this for our US salons. We will provide an update in the next 4-8 weeks.
An error occurred while saving the comment I find it difficult to get my staff to remember to take deposits. It’s very hard to remember “problem clients” and the flash up to say the client has missed appointments is not very effective. What would be good would be to add a feature that automatically takes you to the deposit screen when booking certain appointments.
For example - new clients, selected “problem clients” or certain treatments (long ones ect). A pop up to the deposit screen to ensure deposits are taken, not allowing the treatment to be booked without would be good
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8 votes
An error occurred while saving the comment Hey, this isn't something that's on the short term roadmap at the moment but it's a great idea and could be something we get to in the future.
I did want to check if you'd tried this process as it might help speed things up a bit for you right now:
1. Click 'Compose Email'
2. Click 'Sent Templates' at the top
3. Locate the template you sent before that you'd like to use againIf you do it this way instead of 'Edit & Resend' it won't copy the audience or any other campaign settings either, it's just the content of the email that will be reused. I hope this helps somewhat!
Thanks,
Aisling -
1 vote
An error occurred while saving the comment Thank you so much for your feedback Caroline,
We are currently investigating the user account handling so this fits perfectly.
We'll keep you updated,
Sonja -
7 votes
An error occurred while saving the comment I would like to see new commission structure based on a scoreboard and on activity that the therapist achieves for example based on
service per hour earned
product per hour earned
productivity
rebook
Recommendations
Each would have a score and and commission rate which would determine the commission earnings. I do this manually at present however it would be nice to have in phorest with access fro each employee. Each employee should be able to access their own information without another staff member seeing their commissions. -
22 votes
An error occurred while saving the comment We have services that are add-ons and something is needed to block them from being booked online on their own.
We want them to be available online, but only if the client is getting another service.
The package option won't work for us as this forces the client to pick an add-on, whereas we just want the client to be able to book as an add-on if they like.
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48 votes9 comments · Software Ideas » Marketing & Automated Messages · Flag idea as inappropriate… · Admin →
An error occurred while saving the comment Sometimes clients request this, but we don't have the ability to resend it.
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237 votes
An error occurred while saving the comment Hi everybody,
Thanks for your feedback.
You can actually add services and products to a ticket, go back to e.g. the appointment screen and back into your ticket and will have those added services and products still in there.Just click the *Pay* button again on the appts screen or use the arrow down key in the purchase screen to view your draft tickets.
I know it doesn't save everything e.g. a price change or a discount.
It only works per computer also.Hope that helps a bit. We know that this is an important request and will consider ist.
Thanks, Sonja -
5 votes
An error occurred while saving the comment Danke für deine Eingabe, Antonia.
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29 votes
An error occurred while saving the comment Danke für die Eingabe. Es macht Sinn, diese im Kalender auszublenden.
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3 votes
An error occurred while saving the comment Interessante Idee, danke dafür!
Viele Grüße, Sonja Lorscheidt
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7 votes
An error occurred while saving the comment Danke für den Hinweis, Paul,
das ist sicherlich verbesserungswürdig.
Wir nehmen das intern auf eine Liste für die Überarbeitung des Screens.Vielen Dank, Sonja Lorscheidt
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2 votes
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396 votes
An error occurred while saving the comment Hi there! There are more options when you click the Date button on the appointment screen - +4,5,6,7,8,9 and 10. As apart of our overall revamp we will look at adding more week options directly on the appointment screen.
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6 votes
An error occurred while saving the comment Have a field when creating or editing stock so you can add the sell by date in. That way a report can be generated easily by filtering all of the products with upcoming sell by dates.
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27 votes
An error occurred while saving the comment The client screen only allows a search with phone and name. Looking via email address would be helpful as well
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11 votes
Thanks for sharing this Alex. Yes, it's for sure a thing that we'll tackle. Best regards, Sonja