Definitely needed as some of our clients get very upset about this. It's a waste of our time to keep explaining the procedure again & again. It would be much better if we can concentrate on the more positive aspects of our business rather than having to deal with these types of issues.
6 votesmary shared this idea ·
We’re looking at reviewing our setup area in Phorest (staff, services etc) so as part of this we’re looking at tickets like this. Watch this space.
When we add a new treatment to our system, all staff are automatically added as offering the new treatment.
We have beauty therapists, non surgical nurse, semi-permanent make-up specialists & massage therapists.
They all offer different treatments, so we need to be more specific when adding staff qualifications.
We would love our feedback to go on Instagram automatically to improve our marketing.