Rabanne Goodison

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    35 comments  ·  Software Ideas » Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi folks,

    Some big news here, we’re now in development on a new payment platform for Phorest. We expect this to release later this year (after summer), we have a team dedicated to this and we can’t wait to get it into your hands.

    This will allow things like larger deposits, taking deposits over the phone and charging the balance of appointments using stored credit cards on client accounts.

    Big things are coming this year!

    Paddy

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    Rabanne Goodison commented  · 

    We would like to request a larger deposit amount appointment or at least a percentage of the appointment.

    The small amount taken from stripe isn’t enough to deter no shows as clients can request the money back from their bank and thats if they’ve got it in their account for us to take in the first place! It’s a lot of back and forth for busy salon owners to keep tabs of and has on a few occasions caused conflict between us and clients - we understand we need to protect ourselves but the conflict it causes when we take the full amount is damaging to the business reputation as at least 2 clients have taken to social media to “shame” us for taking the money when they couldn’t afford the appointment.

    Not our fault as they should have given notice BUT had we been able to take a larger deposit at the time of booking it may have deterred the no show in the first place.

    PLEASE REVIEW THIS FEATURE QUICKLY!

    Rabanne Goodison supported this idea  · 

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