Emma

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  1. 5 votes

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    1 comment  ·  Software Ideas » Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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    Emma commented  · 

    We don't offer the plastic cards. When it comes up to give them a treatcard we type a random number into the box and thats their number, they dont need to know the number for any reason. We never have to write anything down as its saved automatically on their client card. Then each time they have a treatment the points are automatically added by the system.

  2. 32 votes

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    10 comments  ·  Software Ideas » Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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    Emma commented  · 

    I would love the option to adjust particular treatment times on the client cards. I have certain clients that dont take as long to do the treatment on as the time allocated particularly waxing clients. When they book online or are booked in by another staff member it should automatically adjust the time to allow someone else to book in underneath. If they've only booked one treatment its not a big deal as its only around 10/15 minutes I'm standing around for but If they book multiple treatments its half an hour or an hour I've wasted that I could have booked someone else in.

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  3. 38 votes

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    3 comments  ·  Software Ideas » Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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    Emma commented  · 

    Phorest should automatically send the relevant consultation form when a client books an appointment instead of us having to physically press the send form button on the phorest go app. It should automatically send all forms once the appointment is booked as we usually send them the night before but if someone books overnight or after we have sent them then they dont receive one.

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  4. 14 votes

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  5. 25 votes

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    0 comments  ·  Software Ideas » Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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  6. 14 votes

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    6 comments  ·  Software Ideas » Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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  7. 5 votes

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    1 comment  ·  Software Ideas » Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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  8. 182 votes

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    9 comments  ·  Software Ideas » Loyalty  ·  Flag idea as inappropriate…  ·  Admin →

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  9. 265 votes

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    32 comments  ·  Software Ideas » Consultation Forms  ·  Flag idea as inappropriate…  ·  Admin →

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  10. 371 votes

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  11. 386 votes

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    Under Review  ·  31 comments  ·  Software Ideas » Salon Branded App  ·  Flag idea as inappropriate…  ·  Admin →

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  12. 1,064 votes

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    Under Review  ·  150 comments  ·  Software Ideas » Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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    Emma commented  · 

    Client should have option to go onto waiting list if no appointments are available on app. They should then receive a notification to their phone when an appointment becomes available.

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  13. 26 votes

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    1 comment  ·  Software Ideas » Salon Branded App  ·  Flag idea as inappropriate…  ·  Admin →

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    Emma commented  · 

    Clients call us to cancel their appointment that was booked online. We cant cancel from our end as it will refund deposit and they have some excuse of why they cant cancel on the app/website. We end up having to delete the appointment and cant keep track of their cancellations as the appointment just disappears when deleted. The option to cancel the appointment on our end while still retaining the deposit would be great.

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  14. 342 votes

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    44 comments  ·  Software Ideas » Phorest Go  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi everybody,


    This is Sonja from Phorest. 


    You voted for the idea *Online Booking - Limit Staff Choices For New Clients* which is about letting new clients not book in with certain staff but limit their ability to existing clients only.


    We'd love to hear from you, about how exactly you would want Phorest to pick the right *existing* clients.


    Who would count as an existing client for a staff member?

    Is is a client who had a least one visit with this staff member in the last year for example?


    Please comment here or reply to my email address.

    I am looking forward to your feedback.

    Best regards, Sonja

    Emma supported this idea  · 
  15. 482 votes

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    10 comments  ·  Software Ideas » Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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  16. 18 votes

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    0 comments  ·  Software Ideas » Phorest Desktop  ·  Flag idea as inappropriate…  ·  Admin →

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  17. 3 votes

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    0 comments  ·  Software Ideas » Salon Branded App  ·  Flag idea as inappropriate…  ·  Admin →

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    Emma shared this idea  · 

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